{"id":3297,"date":"2021-09-13T18:16:32","date_gmt":"2021-09-13T21:16:32","guid":{"rendered":"https:\/\/radar.ibegesp.org.br\/?p=3297"},"modified":"2024-07-02T21:06:11","modified_gmt":"2024-07-03T00:06:11","slug":"eu-robo-2","status":"publish","type":"post","link":"https:\/\/radar.ibegesp.org.br\/eu-robo-2\/","title":{"rendered":"EU, ROB\u00d4?!"},"content":{"rendered":"\n

Como o uso da Intelig\u00eancia Artificial e rob\u00f4s est\u00e1 afetando a gest\u00e3o p\u00fablica no Brasil?<\/h2>\n\n\n\n
\"\"\/<\/figure>\n\n\n\n

\u00c9 cada vez mais comum escutarmos ou lermos termos como Intelig\u00eancia Artificial, Automa\u00e7\u00e3o de Processos, Intelig\u00eancia Cognitiva, rob\u00f4s, bots . Esta infinidade de termos t\u00e9cnicos j\u00e1 faz parte do nosso dia-a-dia e est\u00e1 cada vez mais comum em ambientes corporativos e na Administra\u00e7\u00e3o P\u00fablica. <\/p>\n\n\n\n

N\u00e3o \u00e9 de hoje que a utiliza\u00e7\u00e3o de rob\u00f4s para a execu\u00e7\u00e3o de tarefas e rotinas \u00e9 um desejo do ser humano. Em 1962 no seriado The Jetsons (Os Jetsons no Brasil) a Rob\u00f4 Rosie j\u00e1 era respons\u00e1vel por limpar, cozinhar, organizar e ainda, de quebra, jogar basquete com as crian\u00e7as em n\u00edtido anseio social. <\/p>\n\n\n\n

A utiliza\u00e7\u00e3o de rob\u00f4s j\u00e1 \u00e9 uma realidade h\u00e1 muito tempo, em 1973 a KUKA, empresa pioneira no assunto de rob\u00f3tica, desenvolveu o FAMULUS \u2013 o primeiro rob\u00f4 industrial do mundo com seis eixos acionados eletromecanicamente. A partir da\u00ed f\u00e1bricas e ind\u00fastrias t\u00eam utilizado a rob\u00f3tica para a execu\u00e7\u00e3o de tarefas repetitivas ou de alto risco.<\/p>\n\n\n\n

A ind\u00fastria automotiva \u00e9 uma das que mais investem nestes equipamentos e utiliza rob\u00f4s para corte de pe\u00e7as, soldas, transporte, armazenamento e montagem de autom\u00f3veis em linha de produ\u00e7\u00e3o. Mas \u00e9 importante saber que estes rob\u00f4s da ind\u00fastria automotiva possuem algumas caracter\u00edsticas importantes como: executam uma tarefa espec\u00edfica e rotineira e n\u00e3o possuem intelig\u00eancia.<\/p>\n\n\n\n

Desta forma eles s\u00e3o programados, por exemplo, para somente parafusar um tipo espec\u00edfico de parafuso em um tipo espec\u00edfico de porta e se n\u00e3o houver um parafuso ou a porta para a qual ele est\u00e1 programado, o rob\u00f4 ir\u00e1 deixar de funcionar.<\/p>\n\n\n\n

Ainda, nas rotinas dom\u00e9sticas existem rob\u00f4s de limpeza que podem ser programados para tarefas em dias e hor\u00e1rios espec\u00edficos. Estes rob\u00f4s \u201cmapeiam\u201d a \u00e1rea e no hor\u00e1rio escolhido eles varrem, aspiram e lustram o ch\u00e3o. Estes pequenos ajudantes contam com a capacidade de identificar obst\u00e1culos como objetos, fios e escadas e ainda s\u00e3o capazes de voltar para suas bases de carregamento sozinhos.<\/p>\n\n\n\n

Os dois exemplos acima se baseiam nas mesmas premissas, onde os rob\u00f4s s\u00e3o programados para executar rotinas simples com mais ou menos depend\u00eancias humanas para controle e monitoramento das atividades.<\/p>\n\n\n\n

Na gest\u00e3o p\u00fablica j\u00e1 existem in\u00fameros rob\u00f4s virtuais, capazes tamb\u00e9m de executar rotinas administrativas, de controle e fiscaliza\u00e7\u00e3o ou de atendimento ao cidad\u00e3o.<\/p>\n\n\n\n

Diversas prefeituras e \u00f3rg\u00e3os p\u00fablicos j\u00e1 utilizam chatbots para o primeiro atendimento ao cidad\u00e3o atrav\u00e9s do seu site ou aplicativo, reduzindo assim os custos de equipes de atendimento e aumentando a efici\u00eancia, ao disponibilizar atendimento 24 horas por dia, 7 dias por semana.<\/p>\n\n\n\n

Os chatbots s\u00e3o pequenos rob\u00f4s virtuais, ou seja, rodam dentro do ambiente computacional com capacidade de interpretar textos, \u00e1udios e at\u00e9 sentimentos humanos atrav\u00e9s de sua intera\u00e7\u00e3o. O mais interessante \u00e9 que estes rob\u00f4s possuem a capacidade de aprendizado, ampliando o atendimento e sendo cada vez mais assertivos nas respostas ao cidad\u00e3o.<\/p>\n\n\n\n

Para entender como isso funciona, acompanhe o exemplo a seguir.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

Essa conversa serve para ilustrar o relacionamento virtual, homem-m\u00e1quina, utilizando intelig\u00eancia artificial para o atendimento ao cidad\u00e3o. Agora, para entendermos o que se  passa por tr\u00e1s destsa conversa, devemos levar  em considera\u00e7\u00e3o que:<\/strong><\/p>\n\n\n\n

\"\"\/<\/figure>\n","protected":false},"excerpt":{"rendered":"

Como o uso da Intelig\u00eancia Artificial e rob\u00f4s est\u00e1 afetando a gest\u00e3o p\u00fablica no Brasil? \u00c9 cada vez mais comum escutarmos ou lermos termos como Intelig\u00eancia Artificial, Automa\u00e7\u00e3o de Processos, Intelig\u00eancia Cognitiva, rob\u00f4s, bots . Esta infinidade de termos t\u00e9cnicos j\u00e1 faz parte do nosso dia-a-dia e est\u00e1 cada vez mais comum em ambientes corporativos […]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_crdt_document":"","inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[112],"formato":[4],"autor":[],"class_list":["post-3297","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-radar-ibegesp-dezembro-2018","formato-artigos"],"acf":[],"yoast_head":"\nEU, ROB\u00d4?! - Radar IB\u00ca<\/title>\n<meta name=\"description\" content=\"Radar IB\u00ca - EU, ROB\u00d4?!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/radar.ibegesp.org.br\/eu-robo-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EU, ROB\u00d4?! 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